Spam Controls - Revision history

Carnold at 11:50, 16 June 2025

2025-06-16T11:50:46Z

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	[[Contact Techstaff]] if have trouble editing your blacklist or have a suggestion for a site-wide blacklist entry.		[[Contact Techstaff]] if have trouble editing your blacklist or have a suggestion for a site-wide blacklist entry.

			=== Aliases and Mailing Lists ===
			Each individual @cs.vt.edu email address is considered unique by the spam system and will have its own whitelist and blacklist. For example, if johndoe@cs.vt.edu has an alias john@cs.vt.edu then both addresses will have a unique set of whitelists and blacklists. The same applies to mailing lists.
			* To modify the whitelist or blacklist of an alias or mailing list address, you will need to use the unique login link sent in the daily spam report to that specific address

	=== Filtering ===		=== Filtering ===

Carnold at 15:25, 9 June 2025

2025-06-09T15:25:47Z

← Older revision		Revision as of 11:25, 9 June 2025
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	[[Contact Techstaff]] if have trouble editing your whitelist or have a suggestion for a site-wide whitelist entry.		[[Contact Techstaff]] if have trouble editing your whitelist or have a suggestion for a site-wide whitelist entry.


	=== Blacklist ===		=== Blacklist ===
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	[[Contact Techstaff]] if have trouble editing your blacklist or have a suggestion for a site-wide blacklist entry.		[[Contact Techstaff]] if have trouble editing your blacklist or have a suggestion for a site-wide blacklist entry.


	=== Filtering ===		=== Filtering ===

Carnold at 15:25, 9 June 2025

2025-06-09T15:25:34Z

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	=== Introduction ===		=== Introduction ===
	Computer Science uses a ~~combination of~~ spam fighting ~~tools. Primarily, we use free software call ASSP. ASSP uses an email interface to control how it behaves. See the links section below to learn how~~ to control ~~ASSP. We also do server side filtering for~~ spam. Email that makes it through ASSP, but is still considered spam is automatically filtered into a mail folder called "caughtspam". You can turn this filtering off or on (on by default) here: [https://admin.cs.vt.edu/email.pl https://admin.cs.vt.edu/email.pl]		Computer Science uses a spam fighting mail gateway to control spam emails.

	=== ~~Links~~ ===		=== How it Works ===
	~~Here are links~~ to ~~documents telling~~ you ~~how~~ to ~~use the spam filtering software ASSP used by Computer Science~~.		The mail gateway analyses each incoming email and gives the message a spam score. If the score is extremely high, then the message will be quarantined, which means it is held on the mail gateway to be reviewed by the receiver. Moderately scored messages will get flagged by adding [*JUNK*] to the subject of the message and delivered. Once a day or week, the system will send an email with a summary of all quarantined spams. The email will include a web link to a site where you can review the quarantined spams and modify your personal whitelist and blacklist. The site is IP restricted to VT campus/VPN.

	*[[Email Blacklist\|Adding/Removing email addresses to your personal ~~blacklist]]~~		=== Whitelist ===
	*~~[[Email Whitelist\|Adding~~ email ~~addresses to the whitelist]]~~		The system supports a personal whitelist and site-wide whitelist. A personal whitelisted address will deliver to you even if the message scores high. You can modify your personal whitelist two ways:
	*~~[[Email Block Report\|Getting a~~ report ~~on emails that are blocked and retrieving them]]~~		* Through the CS Intranet email controls: https://admin.cs.vt.edu/my-email/
			* Using the link from the spam system daily spam report message

	~~=== Quick Guide ===~~		[[Contact Techstaff]] if have trouble editing your whitelist or have a suggestion for a site-wide whitelist entry.

	* [mailto://notspam@cs.vt.~~edu notspam@cs.vt.edu] - Report a valid message that incorrectly got tagged as spam (forward as attachment)~~
	* ~~[mailto~~://~~spam@cs~~.~~vt.edu spam@~~cs.vt.edu~~] - Report a spam message that did not get tagged as spam (forward as attachment)~~		=== Blacklist ===
	* [mailto:/~~/spamreport@cs.vt.edu spamreport@cs.vt.edu]~~ - ~~Blocked~~ email ~~report~~/~~retrieve blocked emails~~		The system supports personal blacklist and site-wide blacklist. A personal blacklisted address will always try to be quarantined. You can modify your personal blacklist two ways:
	* [~~mailto://~~blacklist~~@cs.vt.edu~~ blacklist~~@cs~~.~~vt.edu] - Add personal blacklist addresses~~		* Through the CS Intranet email controls: https://admin.cs.vt.edu/my-email/
	* [mailto://~~blacklistremove@cs.vt~~.~~edu blacklistremove@~~cs.vt.edu] - ~~Remove personal blacklist addresses~~		* Using the link from the spam system daily spam report message
	* ~~[mailto~~:~~//whitelist~~@cs.vt.edu ~~whitelist~~@cs.vt.edu~~] - Add site-wide whitelist addresses~~
			[[Contact Techstaff]] if have trouble editing your blacklist or have a suggestion for a site-wide blacklist entry.


			=== Filtering ===
			The default action for CS email is filter junk flagged messages into a folder called '''caughtspam''' You can turn off this filtering through the CS Intranet email controls: https://admin.cs.vt.edu/my-email/

			=== Notes ===
			* The new CS spam controls does not support an email interface, so the old spam reporting emails will no longer function: spam@cs.vt.edu, notspam@cs.vt.edu, etc.

Carnold: /* Quick Guide */

2013-08-30T15:01:44Z

Quick Guide

← Older revision		Revision as of 11:01, 30 August 2013
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	=== Quick Guide ===		=== Quick Guide ===

	* [mailto://notspam@cs.vt.edu notspam@cs.vt.edu] - Report a valid message that incorrectly got tagged as spam		* [mailto://notspam@cs.vt.edu notspam@cs.vt.edu] - Report a valid message that incorrectly got tagged as spam (forward as attachment)
	* [mailto://spam@cs.vt.edu spam@cs.vt.edu] - Report a spam message that did not get tagged as spam		* [mailto://spam@cs.vt.edu spam@cs.vt.edu] - Report a spam message that did not get tagged as spam (forward as attachment)
	* [mailto://spamreport@cs.vt.edu spamreport@cs.vt.edu] - Blocked email report/retrieve blocked emails		* [mailto://spamreport@cs.vt.edu spamreport@cs.vt.edu] - Blocked email report/retrieve blocked emails
	* [mailto://blacklist@cs.vt.edu blacklist@cs.vt.edu] - Add personal blacklist addresses		* [mailto://blacklist@cs.vt.edu blacklist@cs.vt.edu] - Add personal blacklist addresses
	* [mailto://blacklistremove@cs.vt.edu blacklistremove@cs.vt.edu] - Remove personal blacklist addresses		* [mailto://blacklistremove@cs.vt.edu blacklistremove@cs.vt.edu] - Remove personal blacklist addresses
	* [mailto://whitelist@cs.vt.edu whitelist@cs.vt.edu] - Add site-wide whitelist addresses		* [mailto://whitelist@cs.vt.edu whitelist@cs.vt.edu] - Add site-wide whitelist addresses

Carnold at 15:01, 30 August 2013

2013-08-30T15:01:02Z

← Older revision		Revision as of 11:01, 30 August 2013
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	=== Quick Guide ===		=== Quick Guide ===

			* [mailto://notspam@cs.vt.edu notspam@cs.vt.edu] - Report a valid message that incorrectly got tagged as spam
			* [mailto://spam@cs.vt.edu spam@cs.vt.edu] - Report a spam message that did not get tagged as spam
	* [mailto://spamreport@cs.vt.edu spamreport@cs.vt.edu] - Blocked email report/retrieve blocked emails		* [mailto://spamreport@cs.vt.edu spamreport@cs.vt.edu] - Blocked email report/retrieve blocked emails
	* [mailto://blacklist@cs.vt.edu blacklist@cs.vt.edu] - Add personal blacklist addresses		* [mailto://blacklist@cs.vt.edu blacklist@cs.vt.edu] - Add personal blacklist addresses
	* [mailto://blacklistremove@cs.vt.edu blacklistremove@cs.vt.edu] - Remove personal blacklist addresses		* [mailto://blacklistremove@cs.vt.edu blacklistremove@cs.vt.edu] - Remove personal blacklist addresses
	* [mailto://whitelist@cs.vt.edu whitelist@cs.vt.edu] - Add site-wide whitelist addresses		* [mailto://whitelist@cs.vt.edu whitelist@cs.vt.edu] - Add site-wide whitelist addresses

Carnold at 13:16, 30 May 2012

2012-05-30T13:16:15Z

← Older revision		Revision as of 09:16, 30 May 2012
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	*[[Email Whitelist\|Adding email addresses to the whitelist]]		*[[Email Whitelist\|Adding email addresses to the whitelist]]
	*[[Email Block Report\|Getting a report on emails that are blocked and retrieving them]]		*[[Email Block Report\|Getting a report on emails that are blocked and retrieving them]]

			=== Quick Guide ===

			* [mailto://spamreport@cs.vt.edu spamreport@cs.vt.edu] - Blocked email report/retrieve blocked emails
			* [mailto://blacklist@cs.vt.edu blacklist@cs.vt.edu] - Add personal blacklist addresses
			* [mailto://blacklistremove@cs.vt.edu blacklistremove@cs.vt.edu] - Remove personal blacklist addresses
			* [mailto://whitelist@cs.vt.edu whitelist@cs.vt.edu] - Add site-wide whitelist addresses

Carnold at 12:57, 30 May 2012

2012-05-30T12:57:46Z

← Older revision		Revision as of 08:57, 30 May 2012
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	=== Links ===		=== Links ===
	Here are links to documents telling you how to use the spam filtering software used by Computer Science.		Here are links to documents telling you how to use the spam filtering software ASSP used by Computer Science.

	*[[Email Blacklist\|Adding/Removing email addresses to your personal blacklist]]		*[[Email Blacklist\|Adding/Removing email addresses to your personal blacklist]]
	*[[Email Whitelist\|Adding email addresses to the whitelist]]		*[[Email Whitelist\|Adding email addresses to the whitelist]]
	*[[Email Block Report\|Getting a report on emails that are blocked and retrieving them]]		*[[Email Block Report\|Getting a report on emails that are blocked and retrieving them]]

Carnold: Protected "Spam Controls" ([edit=sysop] (indefinite) [move=sysop] (indefinite))

2012-05-30T12:56:43Z

Protected "Spam Controls" ([edit=sysop] (indefinite) [move=sysop] (indefinite))

← Older revision	Revision as of 08:56, 30 May 2012
(No difference)

Carnold: Created page with " == How To Use Computer Science Spam Controls == === Introduction === Computer Science uses a combination of spam fighting tools. Primarily, we use free software call ASSP. ..."

2012-05-30T12:56:37Z

Created page with " == How To Use Computer Science Spam Controls == === Introduction === Computer Science uses a combination of spam fighting tools. Primarily, we use free software call ASSP. ..."

New page

== How To Use Computer Science Spam Controls ==

=== Introduction ===
Computer Science uses a combination of spam fighting tools. Primarily, we use free software call ASSP. ASSP uses an email interface to control how it behaves. See the links section below to learn how to control ASSP. We also do server side filtering for spam. Email that makes it through ASSP, but is still considered spam is automatically filtered into a mail folder called "caughtspam". You can turn this filtering off or on (on by default) here: [https://admin.cs.vt.edu/email.pl https://admin.cs.vt.edu/email.pl]

=== Links ===
Here are links to documents telling you how to use the spam filtering software used by Computer Science.

*[[Email Blacklist|Adding/Removing email addresses to your personal blacklist]]
*[[Email Whitelist|Adding email addresses to the whitelist]]
*[[Email Block Report|Getting a report on emails that are blocked and retrieving them]]