Email Block Report: Difference between revisions
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=== Introduction === | === Introduction === | ||
With the latest version of our spam fighting software you can get a list of emails that have been blocked and retrieve them. | With the latest version of our spam fighting software you can get a list of emails that have been blocked and retrieve them. | ||
=== Important Note === | |||
In order to use this method you need your outgoing email server to be set to the authenticated server at smtp.cs.vt.edu so the system knows who you are. See [[CSThunderbird]] to find out how to set up authenticated outgoing email. | |||
=== Generate a report === | === Generate a report === | ||
Revision as of 13:01, 30 May 2012
Retrieving Blocked Emails
Introduction
With the latest version of our spam fighting software you can get a list of emails that have been blocked and retrieve them.
Important Note
In order to use this method you need your outgoing email server to be set to the authenticated server at smtp.cs.vt.edu so the system knows who you are. See CSThunderbird to find out how to set up authenticated outgoing email.
Generate a report
You can generate a report to see what emails have been blocked. Just compose a new email to spamreport@cs.vt.edu with any subject line. You can leave the body of the email blank.
Retrieving a blocked email
First, generate a report using the method above. In the report, find the email you want to retrieve. There should be a link to an email address next to the message. Click the link or copy the address and compose a new email to that address with any subject and body. The blocked email should be sent to you shortly.